Eligibility verification
We confirm active coverage and the benefit details your front desk needs before the visit.
RCMGrid handles eligibility, claims, payment posting, AR, denials, and credentialing for dental practices—while building the automation our own operators wanted.
Most verifications complete in 1–10 minutes, timed to the appointment date.
Illustrative result · synthetic data
Our early-access automated eligibility product for dental practices and DSOs. It turns a manual request into a structured, read-only result and a standardized PDF—with unresolved plan detail kept visible instead of guessed.
Illustrative result · synthetic data
The full dental revenue cycle
The product handles eligibility. Our operators handle the rest of the cycle—each service can stand alone, and together they remove the gaps where a verification detail, attachment, adjustment, or follow-up disappears between vendors.
We confirm active coverage and the benefit details your front desk needs before the visit.
We prepare clean claims, review attachments, correct rejections, and keep resubmissions moving.
We post ERA and EOB activity with the adjustments and patient responsibility kept in balance.
We work ageing by value and root cause, record the next action, and escalate when a payer stalls.
We correct, appeal, and classify denials so the same preventable cause does not quietly repeat.
We track enrolment, re-credentialing, roster updates, and fee-schedule follow-up across payers.
Most supported requests, timed to appointment date
Across the payers we support
From eligibility through credentialing
An accountable operating trail
Revenue cycle work becomes manageable when the team can see the earliest cause, the evidence already collected, and the exact action that moves the account.
Confirm the appointment-date benefit, limitations, history, and unresolved plan detail before the claim begins.
Eligibility and benefit evidenceKeep the claim, attachments, acknowledgement, and every correction under one traceable identity.
Submission and attachment trailPost payments and adjustments against the verified plan rules, then expose contradictions for review.
ERA, EOB, and ledger reconciliationAssign a dated next step, owner, evidence, and escalation point—not an undifferentiated ageing bucket.
AR and denial work queueOperational field notes
Our writing starts where generic RCM advice stops: definitions, evidence, queue design, and the next action an operator can take.
Claims · 6 min
Define the metric so corrections stay visible and the number opens a real prevention worklist.
Read field noteDenials · 7 min
Trace payer disposition back to the earliest event that could have changed the outcome.
Read field noteAccounts receivable · 6 min
Turn age, recoverability, deadlines, and dependencies into an actionable queue.
Read field noteBring us the messy part
We will start with the actual queue, payer behavior, and handoff—not a generic package.